Friday, August 31, 2007

Patches of Patience: Part One

SuiMei's Version: The Patching Issue

"I try to log on to the Internet, but it's not working. It's never been the same since I destroyed the connection. I called various technicians, but when they finally turned up, they could find nothing wrong with the computer. They asked me what was I complaining about, spent half an hour doing tests, changed the configuration, and assured me that the problem lay not with me but with the server. I allowed myself to be convinced that everything was, in fact, fine, and I felt ridiculous for having asked for help. Two or three hours later, the computer and the connection would crash. Now, after months of physical and psychological wear and tear, I simply accept that technology is stronger and more powerful than me: it works when it wants to, and when it doesn't, it's best to sit down and read the paper or go for a walk, and just wait until the cables and the telephone links are in a better mood and the computer decides to work again. I am not, I have discovered, my computer's master: it has a life of its own."

-- Paulo Coelho, The Zahir (2005)



How I wish that people would realize this, in the light of all these patching problems.

I'm not saying that people do not have a right to complain; on the contrary, they have every right to. But please, I'd wish they'd complain in a civilized manner, and not posting at least 5 threads in every section on the same topic. At the very least, I hope people would keep to one thread, read everything that's been posted before to see if their questions have been answered, and well, rant without yelling (figuratively speaking).

I hope they see that we Immortals encounter the same problems as well--behind our aliases, we are still players. I'm not done with the patching as well.

Our work is a labor of love--even though you may say we have perks--it's still a very very hard job. And I wish that people would make things a little bit easier--not just for us, but for the community as well--by at the very least not adding to the problem thru flaming. A perfect community can only be built with the cooperation of both player and admin.

Back to work now, I guess.

Thursday, August 30, 2007

The Advent of the Immortals

A pleasant day to everyone!

It is I, the Keeper ColdFlare, greeting you all today as we open the gates to our humble courtyard, the Imperial Gardens. I pray that everyone paying a visit would find themselves comforted and enlightened to the Path.

But there may be some lost souls wondering where they have stumbled themselves into and some might be curious as what we really are and for what purpose we serve in the Perfect World. Allow me, then, to shed some light on your queries and curiosities.

What will follow is an FAQ taken from the Perfect World Message Boards. Please take some time to read up about us.

What is the PW-Ph Immortal Program?
The PW-Ph Immortal Program is a player empowerment program where player volunteers are given the chance to help the PW GMs make the PW Community a better place and help promote good community values.

What are the kinds of Immortals?
1. Wardens - Helps with in-game enforcement of the Mandate of Heaven (Game Rules) as well as guiding new and current players with regards to game mechanics.
2. Keepers - Helps maintain the storyline for the game and the game events.

Are they GMs?
NO. They are players assisting the GMs to implement in game events and enforce the rules. They have a direct line of contact to the GMs. They are the eyes and ears of the GMs and will do what it takes to inform them of the going-ons inside the game.

Do they have any powers?
The only powers that they have is to teleport easily and not die. They have edited characters but are not able to attack, trade with or interact with players aside from chat. They are not allowed to duel with players either.

What accounts will they use?
Immortals use Immortal accounts. They don't use their own personal accounts. Also they are not permitted to reveal their identities to other players.

How often are they online?
Since they are volunteers they can't be online all the time. They however have a required amount of time for random patrols, so violators don't know when wardens will be online at any given time.

Who guards the Immortals?
The PW GM Team keeps tabs on the Immortals. You may also report any vanguard violations directly to GM Asche at asche at levelupgames dot ph. All Immortals signed an agreement putting their personal accounts on the line: Agreement is character deletion for serious infractions to the Immortal Code of Conduct.

Can I report an Immortal for violating the code of conduct?
Yes. File either a customer support ticket or email GM Asche directly (PM over the official message boards, or the Immortals boards, for now).